Empire State Public Health Training Center

Practicing Cross Cultural Communication: The Bamboo Dragon

Part of the Communicate to Make a Difference Series

Enroll

Overview

Bamboo Dragon logo

Program Goals

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. One of the essential services of public health is to enforce laws and regulations that protect health and ensure safety. "The Bamboo Dragon" begins with the health inspection of an Asian restaurant. Can the stakeholders overcome the barriers to communication that cultural differences have created?

Target Audience

Public health professionals including nurses, physicians, health educators.

Objectives

After working through this module, "The Bamboo Dragon," you will be better able to apply the following skills in your daily work:

  • Distinguish cultural perspectives.
  • Avoid culturally insensitive language and behaviors.
  • Recognize the complexity of cross-cultural communication.
  • Respect cultural differences.
  • Build self-awareness.
  • Ask questions to develop cultural knowledge.
  • Avoid stereotyping.

Version

Originally launched November 2005.

Estimated Time to Complete

It is estimated that the course takes one-and-a-half hours to complete.

Technical Requirements

The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.

This Date in
Public Health

On this date in 1963, Maurice Hilleman isolated the mumps virus from his daughter.

PHTCs logo