Empire State Public Health Training Center

Practicing Cross Cultural Communication: Flood

Part of the Communicate to Make a Difference Series



Flood sign

Program Goals

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. "Flood" follows the development of a regional flood evacuation plan that includes a very large migrant worker community.

Target Audience

Public health professionals including nurses, physicians, health educators.


After working through this module, "Flood," you will be better able to apply the following skills in your daily work:

  • Employ active listening skills.
  • Respect cultural differences.
  • Avoid stereotyping.
  • Be flexible in choosing communication strategies.
  • Distinguish cultural perspectives.


Originally launched June 2010.

Estimated Time to Complete

It is estimated that the course takes one hour to complete.

Technical Requirements

The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.

This Date in
Public Health

On this date in 1963, Maurice Hilleman isolated the mumps virus from his daughter.

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