Practicing Cross Cultural Communication: Hepatitis A Outbreak
Part of the Communicate to Make a Difference Series
Overview
Program Goals
"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging. This story of a Hepatitis A outbreak in a Mexican-American community demonstrates how effective cross-cultural communication can lead to good solutions.
Target Audience
Public health professionals including nurses, physicians, health educators.
Objectives
After working through this module, "Hepatitis A Outbreak," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Avoid culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Respect cultural differences.
- Build self-awareness.
- Ask questions to develop cultural knowledge.
- Avoid stereotyping.
Version
Originally launched November 2005.
Estimated Time to Complete
It is estimated that the course takes two-and-a-half hours to complete.
Technical Requirements
The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
New York New Jersey Public Health Training Center was a collaborative endeavor of the Columbia University Mailman School of Public Health, the University at Albany School of Public Health, and the University of Medicine and Dentistry of New Jersey - School of Public Health and state, city, county and local health departments throughout New York and New Jersey.